Customer Service Event Logistics
Keen to help us build?
Send us your CV and motivation letter to hr@panamagroup.be.
You might soon be the new link between our clients, our warehouse and hundreds of successful activations across Belgium.
Do you love structure in an environment where no two days are the same?
At Panama, we make sure brands are always ready to make an impact. From events and brand activations to sales campaigns and logistics operations. Behind every successful project is a team that makes sure everything ends up in the right place at the right time.
That’s where you come in.
We’re looking for a Customer Service Event Logistics employee who guides clients, coordinates logistics processes and ensures our warehouse operation keeps running smoothly. Someone who gets energy from planning, organizing and problem-solving.
What will you do?
You are the link between our clients and the logistics team. You make sure requests are processed correctly, materials leave on time and clients always know where they stand.
Specifically, that means:
- You maintain daily contact with clients by phone and e-mail and follow up on their requests.
- You process new orders that come in through our customer portal or via colleagues.
- You translate requests into clear picking lists for our warehouse.
- You organize transport and create shipping labels.
- You track deliveries and step in immediately whenever a problem arises.
- You ensure correct administrative follow-up and invoicing.
- You keep a continuous overview of ongoing files and communicate clearly with clients and colleagues.
Who are you?
You like getting things sorted. You work in a structured way, keep the overview and don’t get thrown off balance when the planning suddenly changes.
In addition:
- You have a background or experience in administration, customer service or logistics.
- You have a few years of relevant work experience.
- You work comfortably with Excel and Microsoft Office.
- You communicate professionally in Dutch and can express yourself well in French and English.
- You are customer-oriented, accurate and administratively strong.
- You think ahead and see solutions where others see problems.
- You can set priorities in a dynamic environment.
- You work independently, but get just as much energy from working together.
What can you expect from us?
You’ll join Panama, a company where Events, Sales, Brand Activations and Logistics come together. That means plenty of variety, short lines of communication and colleagues who roll up their sleeves together every day.
We offer you:
- An attractive salary package based on your experience (JC 200 – category B).
- A full-time position of 40 hours per week with 32 vacation days.
- Meal vouchers of €10 per day worked.
- Room for initiative and responsibility.
- An open company culture where entrepreneurship is encouraged.
- A team you can count on, but that also knows how to laugh together.
- Varied projects where you have a direct impact on the service we provide to our clients.
- Afterworks, teambuildings and, of course, good coffee.
Ready to come aboard our adventure-bound ship? Join us as our newest recruit!
Send us an e-mail with your credentials and persuade us of your gifts and talent by writing a supporting letter. If you have a significant portfolio, don’t hesitate to add it!
